Manuals & Downloads | VerdantTrace Support Center

📘 Manuals & Downloads

Official documentation center for all VerdantTrace smart devices.

Here you can find user manuals, setup instructions, firmware updates, and activation guides for:

• Pet tracking devices (GPS & hybrid models)
• Bluetooth & Find My tags
• Smart pet devices (PetPhone & monitoring systems)
• Livestock tracking systems
• Accessories and related hardware

Whenever new products or firmware versions are released, this page will be updated accordingly.

If you are unsure about your device model, please check the product label on the back of your device or your order confirmation email.


🐾 Pet Tracking Devices (GPS & Hybrid)


VT01 4G GPS Tracker (IP67)


VT02 4G GPS Tracker (IP67)


VTC09 4G Pet GPS Tracker


VTG2 4G Pet GPS Tracker


VT41 4G Pet GPS Tracker


Additional GPS / Hybrid Models

Manuals will be listed here as new models are released.


📱 Smart Pet Devices


GlocalMe PetPhone


Smart Monitoring Products

Documentation will appear here when new smart devices are launched.


🏷 Bluetooth & Find My Tags


Mini Bluetooth Tracker

  • 📄 User Guide 

    VT23 Findtag

  • VT24 Mini Wireless Pet Bluetooth Tracker

  • 📱 Apple Find My Setup Instructions

  • 🔊 Sound Alert Usage Guide

  • 🔋 Battery Replacement Guide


Additional Bluetooth models will be added here as available.


🐄 Livestock Tracking Systems


VTH1 / VTH5 Solar Tracker

  • 📄 User Manual

  • ☀ Solar Charging Instructions

  • 📡 LoRa Setup Guide

  • 🌍 Regional Frequency Explanation


Future livestock devices and gateway documentation will be listed here.


🎒 Accessories & Add-ons

  • 📄 Collar & Mounting Instructions

  • 🔋 Battery Replacement Guides

  • 🧩 Hardware Installation Notes


🔧 Troubleshooting Shortcuts

If your device is experiencing issues:

  • ❌ Not connecting

  • ❌ Showing offline

  • ❌ No GPS signal

  • ❌ Not charging

  • ❌ LED not flashing

👉 Visit our Troubleshooting Center


🔄 Version & Update Policy

All manuals and firmware files on this page are the latest official versions released by VerdantTrace.

When devices are upgraded or new models are introduced, this page will be updated accordingly.

For region-specific versions (EU / US / Asia), please ensure you download the correct manual for your device.


🔐 Warranty & Technical Support Notice

All VerdantTrace devices include limited warranty coverage.

Before submitting a support request, please ensure:

  1. The SIM card is compatible with your regional version

  2. APN settings have been correctly configured

  3. The device has been restarted after configuration

  4. The battery is sufficiently charged

For technical assistance, please visit our Support Center or Contact Support.

👉 Contact Support

Last updated: March 2026